Effective Date: Jan, 2026

About The Braid Bar

The Braid Bar was created with a vision to provide a welcoming, Black-owned beauty destination where culture, creativity, and passion come together. Today, The Braid Bar serves clients throughout the Atlanta and Decatur areas and offers a variety of beauty and lifestyle services through a community of talented professionals and entrepreneurs.

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We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

When you visit our website, use our mobile application, or book services with The Braid Bar, we may collect information including:

• Name

• Email address

• Phone number

• Appointment and booking information

• Payment information (processed securely by third-party providers)

• Service preferences

• Device information and app usage data

• Location information, when permitted by your device settings

• Information submitted through forms, surveys, or customer support requests

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Process payments and transactions

• Send appointment confirmations and reminders

• Provide customer support

• Improve our website, app, and customer experience

• Communicate promotions, offers, and updates

• Maintain security and prevent fraud

• Comply with legal obligations

Payment Processing

Payments may be processed through secure third-party providers. The Braid Bar does not store complete credit card information on its servers.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who assist with:

• Appointment scheduling

• Payment processing

• Email and text communications

• Analytics and website performance

• Mobile app functionality

• Marketing services

These providers are required to protect your information and use it only for authorized purposes.

Cookies and Tracking Technologies

Our website and mobile application may use cookies and similar technologies to:

• Improve functionality

• Analyze website and app performance

• Personalize user experiences

• Measure marketing effectiveness

You may adjust your browser settings to disable cookies, although some features may not function properly.

Mobile Application Data

If you use The Braid Bar mobile app, we may collect certain information automatically, including:

• Device type

• Operating system

• IP address

• App activity and usage statistics

• Push notification preferences

This information helps us improve the performance and security of our services.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

Your Choices

You may:

• Request access to your personal information

• Request corrections to inaccurate information

• Opt out of promotional emails and text messages

• Request deletion of certain personal information, subject to applicable laws

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

The Braid Bar may update this Privacy Policy from time to time. Any changes will be posted on our website and mobile application with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

The Braid Bar
https://www.braidbarcity.com/ 
braidbar@yahoo.com 

(470) 657-4098

Thank you for trusting The Braid Bar. We are committed to protecting your privacy while providing an exceptional beauty experience built on creativity, community, and confidence.